scotts client reader

Customer Relationship Management

Understand your customers’ value, segment your customers for outbound marketing and performance-manage your accounts
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Customer RELATIONSHIP MANAGEMENT

Know Your Customer

Relationships are core to your business. The CRM capabilities of the system allow you to track all the key elements of your relationships.

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Companies and contacts
Track the individuals and companies you work with, understand relationships and report at either level.
Track all correspondence & interactions
Keep tabs of customers’ bookings, activities, financials and issues with their CRM profile to better understand their experience and value over time.
Lifecycle tracking
Track customers and prospects from leads to bookings.
Market segmentation
Segment contacts and companies by market, referrer and source of business to improve your messaging to different types of customer.
Email marketing
Synchronise marketing lists with Mail Chimp to facilitate bulk personalised emailing.

Join over 10,000 serviced apartments around the world who trust res:harmonics to run their business.

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