Customer Relationship Management

Understand your customers value, segment your customers for outbound marketing and performance manage your accounts

Know your Customer

Relationships are core to your business. The CRM capablities of the system allow you track all of the key elements of your relationship

Companies and Contacts
Track the individuals and companies you work with, understand realtionships and report at either level
Track all corespondence & interactions
All bookings, activities, financials and issues are linked to the CRM profiles, so you under stand the experience and value of your customers over time
Lifecycle tracking
Track customers from leads to the business, to prospects to customers and beyond
Market Segmentation
Segment contacts and companies by market segment, referrer, source of business, to allow you to better manage your messaging to different types of customer
Email Marketing
Synchonise marketing lists with Mail Chimp to facilitate bulk personalised emailing

Join over 5,500 serviced apartments around the world who trust res:harmonics to run their business.